When you use the services provided by us, you agree that we collect, store, use, disclose and protect your personal information in accordance with the privacy policy published on our platform. We attach great importance to the protection of users' personal information, and in accordance with the requirements of relevant laws and regulations, the providers of network products and services with the function of collecting users' information shall expressly indicate and obtain the consent of the users. We hereby expressly inform you of the purpose, manner and scope of collection and use of your personal information, the channels for inquiring about and correcting your information, and the consequences of refusing to provide your information through our separate and express Privacy Policy. We hope that the Privacy Policy will clearly explain to you how we handle your personal information, so you should read the Privacy Policy completely before using the services provided by us to help you better protect your privacy. If you do not agree with any part of this Privacy Policy, you should immediately stop using our Platform. By using any of the services provided by our Platform, you consent to the lawful collection, use and protection of your personal information in accordance with our Platform's Privacy Policy. Personal information as referred to in the Privacy Policy refers to information recorded electronically or by other means that can be used to identify a natural person, either alone or in combination with other information. We will update the Privacy Policy in a timely manner when there are changes to the matters set out in the Privacy Policy, which will be communicated to you via system alerts, pushes and/or the contact details you have left on our Platform. If you have any questions about the Privacy Policy or complaints about the protection of your personal information, you may contact us by email at [email protected].
Your trust is very important to us, we understand the importance of personal information to you, we will be in accordance with the requirements of laws and regulations, to take appropriate security measures, and endeavor to protect the security of your personal information can be controlled. In view of this, INCUTIX service provider (or "we") has developed this Privacy Policy ("this Policy/this Privacy Policy") and reminds you that this Policy applies to all products and services provided by our Platform. This Policy applies to all products and services offered on our Platforms. This Privacy Policy applies to your visit to our Platforms, your use of services offered on our Platforms, and your access to our Platforms' websites, servers, and/or logging in to the relevant clients that do not have a separate privacy policy. This Privacy Policy also applies to our and our Affiliates' (as defined) products or services that utilize products or services provided by INCUTIX that do not have a separate privacy policy. If we and our Affiliates have a separate privacy policy for the products or services we provide to you, then the corresponding privacy policy applies to those products or services. In particular, this Policy does not apply to services provided to you by other third parties, which will be governed by the privacy policies they have communicated to you. Before using INCUTIX's products or services, please be sure to read and thoroughly understand this Policy, especially the terms and conditions highlighted in bold/bold underline, you should focus on reading, after confirming that you fully understand and agree to start using.
  1. Personal information: refers to all kinds of information recorded by electronic or other means that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information.
  2. Personal Sensitive Information: Includes identification numbers, personal biometric information, bank or other fund account numbers, property information, whereabouts, transaction information, and personal information about children under the age of 14 (inclusive). Sensitive information is bolded and underlined in this policy.
  3. Personal Information Deletion: The act of removing personal information from a system involved in the fulfillment of daily business functions so that it remains in a state where it cannot be retrieved or accessed.
  4. Our Platform: incutix.com the website and the Internet and related services on which we provide content services.
  5. Our Platform Services: We provide you with various services based on the Internet in various forms (including new service forms emerging from future technological development), including our platform website, client (including APP/APK/SDK/API methods), content distribution, and information network dissemination.
  6. Our Platform Rules: All rules, user service agreements, interpretations, announcements, etc. that have been published and will be published on all of our Platform websites.
  7. Affiliate: A company or organization in which INCUTIX and its affiliates are under common control.Control means the ability, directly or indirectly, to influence the management/operation of the controlled entity through ownership, voting shares, contracts, actual operating relationships, or other legally recognized means.
This Privacy Policy section will help you understand the following:
  • How we collect and use your information
  • How we use cookies and similar technologies
  • How we share, transfer, and disclose information
  • Protection of minors
  • Revisions and Updates to this Privacy Policy
  • How to contact us
When you use our products/services, we need/could collect and use your personal information including the following two situations:
  1. In order to provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information.If you refuse to provide such information, you will not be able to use our products and/or services properly;
  2. In order to provide you with additional features of our products and/or services, you may choose to authorize the information we collect and use.If you refuse to do so, you will not be able to use the relevant additional features or achieve the functionality we intend to achieve, but it will not affect your normal use of the basic features of our products and/or services. You understand and agree that:
    • We are committed to creating a wide range of products and services to meet your needs. As we provide you with a wide range of products and services, and the specific products/services that different users choose to use vary in scope, the basic/additional functions and the type and scope of personal information collected and used may differ accordingly, so please refer to the specific product/service functions;
    • In order to provide you with a better product and service experience, we are constantly working to improve our technology, and as we may introduce new or optimized features from time to time, we may need to collect or use new personal information or change the purpose or manner of use of personal information. In this regard, we will separately explain to you the purpose of collection, scope and use of the corresponding information by updating this policy, pop-up windows, and notifications on our website.In this process, if you have any questions, comments or suggestions, you can contact us through the e-mail provided by us, we will answer your questions as soon as possible.
In order to help you become our registered users and members, to provide you with services such as video and audio content display or playback, on-demand, etc., and to provide you with better, better and more personalized services, we will collect the following information about you based on the services you use:
  1. Basic Account Creation :
    When you create an account on our platform, in order to become our member so that we can provide you with member services, you will be required to provide information including, but not limited to, (1) cell phone number, (2) user name, etc. as well as may be required to verify your identity by receiving messages.
  2. Journal Information :
    When you use the products or services provided by our website or client, we will automatically collect details of your usage of our services and keep them as relevant web logs. This includes your search and browsing history, interests, playback history, number of visits, playback time, IP address, WLAN network, telecom carrier network, language used, date and time of visit. Please understand that device information and log information alone cannot identify a specific natural person.
  3. Safety and security features :
    We may use your personal information to prevent, detect, and investigate fraudulent, security compromising, unlawful, or unauthorized behavior that violates our agreements, policies, or rules or those of our affiliates, such as abnormal account activity, multiple logins, abnormal traffic, recurring requests for refunds, or low-cost transfers of tickets, in order to protect the legitimate rights and interests of you or any other user, or of our affiliates or our affiliates. In order to improve the security of your use of the services provided by us and our affiliates and partners, to ensure the safety of the operating environment and identify abnormal user account status, to protect you or other users or the public from infringement of personal and property safety, to better prevent phishing, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and to more accurately identify violations of laws and regulations or {{{PLATFORM_NAME PLATFORM_NAME}} platform-related agreements and rules, we embed the application security SDK developed by our affiliated companies in the application to collect your device information, service log information, and may use or integrate your account information, transaction information, payment information, device information, relevant network logs, and information that is authorized by you or shared with you in accordance with the law, to make a comprehensive judgment on your account information, transaction information, payment information, device information, and information that is shared with you in accordance with the law, and to provide you with the information that you need to make a comprehensive judgment on your account information. We may use or integrate your account information, transaction information, payment information, device information, relevant network logs, and information that our affiliated companies or partners have obtained your authorization or shared in accordance with the law, to comprehensively determine the risk of your account and transactions, to perform identity verification, to detect and prevent security incidents, and to take the necessary records, audits, analyses, and actions in accordance with the law.
  4. Customer Service and Dispute Handling :
    In order to provide you with customer service, we will record the contact information and communication records and contents provided by you, which will be used to contact you and help you solve problems, or record the solutions and results of related problems. In order to confirm the status of the transaction and provide you with member after-sales and dispute resolution services, we will collect your transaction and payment information related to the transaction (such as transaction certificates and fee certificates of IAP payment of IOS terminal) through the payment institution and payment method you choose based on the transaction.
  5. Other:
    If the information you provide contains personal information about other users, you need to ensure that you have obtained legal authorization before providing us with such personal information. If it contains personal information about a child, you must obtain the consent of the guardian of the child before posting it, in which case the guardian has the right to request that the personal information be corrected or deleted by contacting us as described in Section 9 of this Policy.
    If we use the information for purposes other than those stated in this policy, or if we use the information collected for a specific purpose for other purposes, or if we take the initiative to obtain your personal information from a third party, we will obtain your consent in advance. If we obtain your information indirectly from a third party, we will explicitly request the third party in writing to collect personal information after obtaining your consent in accordance with the law and inform you of the content of the information to be shared, and if sensitive information is involved, we will need to obtain your explicit confirmation before providing it to us for use, and require the third party to make a commitment to the legitimacy and compliance of the source of the personal information. If the third party has violated the behavior, we will clearly require the other party to bear the corresponding legal responsibility; at the same time, our professional security team will carry out security reinforcement of personal information (including sensitive information reporting, encrypting and storing of sensitive information, and control of access rights, etc.). We will use no less than the same protection means and measures for our own users' personal information to protect the indirectly obtained personal information.
Exceptions to consent to authorization
You fully understand and agree that we will collect and use your personal information without your authorized consent under the following circumstances, and that we may not respond to your requests for corrections/amendments, deletions, cancellations, withdrawal of consent, or requests for information:
  • Those related to public safety, public health, or significant public interest;
  • Relating to the judicial or administrative enforcement of laws such as the investigation, prosecution, adjudication and enforcement of sentences for crimes;
  • Personal information that you disclose to the public on your own;
  • To protect your or another individual's life, property, or other significant legal rights and interests, but it is difficult to obtain my consent;
  • To collect personal information from lawful public disclosures, such as lawful news reports, governmental disclosures, and other sources. Necessary for the execution and fulfillment of relevant agreements or other written documents with you;
  • Necessary for legitimate news reporting;
  • To be used as necessary to maintain the safe and stable operation of the products and/or services provided, e.g. to detect and deal with malfunctions of the products and/or services;
  • If an academic research organization de-identifies personal information contained in the results of academic research or descriptions that are necessary to carry out statistical or academic research in the public interest, and if the results of such research or descriptions are made available to the public;
  • Other cases stipulated by laws and regulations.
If we cease to operate our Platform products or services, we will promptly cease activities that continue to collect your personal information, notify you of the cessation of operations by individual delivery or announcement, and delete or anonymize the personal information we hold in connection with the discontinued business.
  1. Cookies In order to ensure the proper functioning of the Site, to make your visit easier, and to recommend content that may be of interest to you, we may store cookies, flash cookies, or other local storage provided by your browser or associated application that typically contain identifiers, site names, and certain numbers and characters (collectively, "cookies") on your computer or mobile device. (collectively "cookies"). Cookies enable a website to store data such as your preferences or the items in your shopping cart. If you modify your acceptance of cookies or reject our cookies, in some cases this may affect your ability to visit our site safely and may require you to change your user settings each time you visit our site.
  2. In addition to cookies, we use other similar technologies such as web beacons and pixel tags on our website. For example, the emails we send you may contain a link to the address of the content on our website, and if you click on that link, we track the click to help us understand your product or service preferences so that we can proactively improve our customer service experience. A web beacon is typically a transparent image that is embedded on a website or in an email. The pixel label in an email allows us to know if the email has been opened. If you do not want your activity tracked in this way, you can unsubscribe from our mailing list at any time. ETag (Entity Tag) is an HTTP protocol header that is transmitted behind the scenes between Internet browsers and Internet servers, and can be used in place of cookies. ETag helps us to avoid unnecessary server loads, improve service efficiency, and conserve resources and energy, and at the same time, we may use ETag to record your identity so that we can better understand and improve our products or services. services. Most browsers provide users with the function of clearing the cached data in the browser, you can perform the corresponding data clearing operation in the browser settings function. However, please note that if ETag is deactivated, you may not be able to enjoy the best possible product or service experience.
  1. Sharing and disclosure
    We do not share your personal information with any other third parties except as described below.
    • Sharing and disclosure under legal circumstances. We may share your personal information in accordance with laws and regulations, the need to resolve litigation disputes, or as required by administrative or judicial authorities in accordance with the law. For example, if we determine that you have violated the laws and regulations or seriously violated the rules of the relevant agreements of our Platform, or in order to protect the personal and property safety of the users of our Platform's website and its affiliates or the public from being infringed upon, we may disclose your personal information, including the relevant violations and the measures that have been taken by our Platform against you, in accordance with the laws and regulations or the rules of the relevant agreements of our Platform and with your consent. Measures taken by our Platform in relation to you. For example, we may disclose your information and penalties if you violate laws and regulations and/or public order and morals, cause significant social impact, or cause damage to the reputation of our Platform.
    • With your express consent or authorization or if you actively choose to share it. With your authorization or express consent, we may share your personal information with other companies, organizations and individuals. For example, if we engage a third party to provide products or services to you (e.g., in connection with user activities, sweepstakes prize shipments, bonus point redemptions), we will share the above information to the third party with your consent, and we will not be able to complete the delivery of the services if you refuse to provide such information. We will only share your sensitive personal information if you choose to consent. We may publicly disclose your personal information with your explicit consent or based on your active choice.
    • To share your personal information with our affiliates. Sharing with Affiliates: Your personal information may be shared with our affiliates in order for us to jointly provide you with services based on your affiliate account, to recommend information that may be of interest to you, to recognize anomalies in user accounts, and to protect our affiliates or other users or the public from infringement of their personal and property rights. We will only share personal information that is necessary (e.g., we will share your personal information with our Affiliated Companies if it is necessary to facilitate your use of our account to log in and use our Affiliated Companies' products or services) and is subject to the purposes stated in this Privacy Policy. If we share your sensitive personal information or if the Affiliated Company changes the purposes for which the personal information is used and processed, we will again ask for your authorized consent.
    • Sharing with Authorized Partners. We may engage authorized partners to provide you with certain services or perform functions on our behalf, and we will only share your information for purposes that are lawful, proper, necessary, specific, and explicit as described in this Privacy Policy Statement, and the authorized partners will only have access to the information they need to perform their duties, and will not use this information for any other purpose. Except with your permission as described above, we do not share your personally identifiable information (information that identifies you, such as your name or e-mail address, by which you can be contacted or identified) with partners who provide advertising and analytics services. We may entrust these partners with information related to the reach and effectiveness of advertisements, but we do not provide personally identifiable information about you, or we may de-identify this information so that it does not identify you personally. Such partners may combine such information with other data they have lawfully obtained in order to perform the advertising services we have commissioned or to make policy recommendations. Vendors, Service Providers and Other Partners. We send information to vendors, service providers and other partners (such as Internet TV broadcasting licensees, content licensees, hardware vendors, telecommunications carriers, etc.) that support our business, including the technical infrastructure services we commission, analyzing how our services are used, measuring the effectiveness of our advertisements and services, providing customer service, making payments for convenience, or conducting academic research and surveys. The SDK is used for the following purposes. SDK Usage. In order to ensure the stable operation and functionality of our Client, and to enable you to use and enjoy more services and features, we we conduct strict security checks on the Application Programming Interfaces ("APIs") and Software Development Kits ("SDKs") from which our Authorized Partners obtain relevant information, and we contract with our Authorized Partners for stringent data protection measures, so that they handle personal information in accordance with this Policy and any other relevant confidentiality and We also agree with Authorized Partners on strict data protection measures so that they handle personal information in accordance with this Policy and any other relevant confidentiality and security measures.
    • Assist in handling disputes. If you are an eligible IP Complainant and have filed a complaint, disclose it to the Respondent, at the Respondent's request, in order for the parties to deal with a possible rights dispute. Your information can only be shared to provide the services you need or to handle disputes or controversies between you and others. For example, if you are accused of intellectual property infringement or content violation of a video content created on our platform, and if any party to the transaction, judicial or administrative law enforcement agency makes a request for disclosure of information, we will, as the case may be, provide the above mentioned organization with the contact information of the complained user and other necessary information, so as to facilitate the resolution of the transaction and dispute. Our platform will only bear the corresponding legal responsibility in cases where the law has explicitly provided for it.
  2. Transfer
    We do not transfer your personal information to any companies, organizations, or individuals except as described below:
    • Transfer with Express Consent: With your express consent, we may transfer your personal information to other parties;
    • In the event of a merger, acquisition, or liquidation of our Platform Service Provider, or any other situation involving a merger, acquisition, or liquidation of our Platform Service Provider that involves the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Policy, or we will require that company, organization, and individual to re-submit their authorization consent to you.
  3. Exceptions to Prior Authorized Consent for Sharing, Transferring, and Disclosing Personal Information
    In the following cases, sharing, transferring, or publicly disclosing your personal information does not require your prior authorized consent:
    • Relating to the investigation, prosecution, adjudication and enforcement of sentences for crimes;
    • Those related to public safety, public health, or significant public interest;
    • To protect your or another individual's life, property, or other significant legal rights and interests, but it is difficult to obtain my consent;
    • Personal information that you disclose to the public on your own;
    • In connection with the fulfillment of our obligations under laws and regulations. According to laws and regulations, sharing and transferring personal information that has been de-identified and ensuring that the recipient of the data is unable to recover and re-identify the subject of the personal information is not an act of sharing, transferring or publicly disclosing personal information, and there is no need to notify you separately and obtain your consent for the preservation and processing of this type of data. If you do not agree with us providing your personal information to third parties in accordance with the above terms, please stop using our platform services immediately.
We take the protection of minors' personal information very seriously. If you are a minor, we ask that you ask your parent or other guardian to read this Privacy Policy carefully and to use our services or provide information to us with the consent of your parent or other guardian. If we recognize you as a child user, we will notify your parent or other guardian and ask your parent or other guardian to agree to the rules governing the collection and use of children's personal information. When we collect children's personal information from parents or other guardians who have consented to the use of our products or services, we will use, share, transfer or disclose this information only as permitted by law or regulation, with the express consent of the parent or guardian, or as necessary to protect minors. If you are a parent or other guardian of a child, you should be concerned whether the child in your custody is using our services with your authorized consent. If you have questions about personal information about a child in your custody, please contact us.
We reserve the right to modify the Privacy Policy and to notify you by posting on our Platform or by other appropriate means prior to the effective date of the modification. By continuing to use our Services under these circumstances, you agree to be bound by the revised Privacy Policy for our Platform. We will not limit your rights under this Privacy Policy without your express consent. We will post any changes and updates to this Privacy Policy on the INCUTIX platform-specific link. We will also provide more prominent notice of material changes. Material changes under this Policy include, but are not limited to:
  1. Significant changes in our service model. For example, the purposes for which personal information is processed, the types of personal information processed, and how personal information is used;
  2. We experience significant changes in control, etc. Changes in ownership resulting from mergers, acquisitions, reorganizations, etc;
You can contact us at [email protected] and we will respond to your request within 15 business days.